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Business & Automation Checked Sep 5, 2026
Tidio Copilot
Draft a better support reply without leaving the helpdesk.
Best for: Support agents handling repeated customer questions across common inbox tools.
What you can do with it
- Draft a reply from the current support conversation
- Use saved knowledge to keep answers consistent
- Speed up replies in Zendesk, Intercom, Gorgias, or Gmail
Good to know
- Free Chrome extension
- Works inside common support tools
- Uses conversation and knowledge context
Limitations
- Extension and full Tidio platform are different products
- Suggested replies still need review
- Advanced Tidio automation is paid or limited
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